Refund and Return Policy

Welcome to ABCD Clothing! We want to ensure that you have a seamless shopping experience, and our refund policy is designed to offer you peace of mind when making a purchase.

30 Days Return/Exchange Policy

• For whatever reason, if you are unsatisfied with your purchase, you can return or exchange the item within 30 days from the date of purchase. The product must be unused, undamaged, and unwashed, with tags in the original packaging.
• Products bought under any special offer are eligible only for an exchange, and the exchanged product should be of the same or higher value. Refunds or conversions to store credits are not applicable for special offers.
• Refunds will be issued to your original payment method or in the form of a gift card.

Eligibility

We will only accept returns for articles that are:

• Returned in their original packaging
• Unused
• Unwashed
• Undamaged, with all tags still attached

Articles that do not meet these criteria may not be accepted, and we reserve the right to send them back to the customer.

Money Back

For all accepted returns, we will refund your money within 7-10 working days. Alternatively, you can opt for:

• Store credits
• Exchange for another available size or product, as per your preference

Please note that the refund is only applicable to the purchased article and not any packaging, gifts, or free items included by us.

Process

The easiest way to initiate a return or exchange is to generate a request on our website. Signed-in customers can go to "My Orders" under the "My Account" menu, while guest order transactions can visit the "Track Your Order" page. You will need to enter your Order ID and the email address provided during the order.

Cancellations

We are unable to cancel orders once they are collected by our delivery partners. If cancellation is necessary, it can only be done after the receipt of delivery by the customer. For accepted cancellations, we will refund your money within 7-10 working days or offer store credits or exchange, based on your preference.

Damages

• Please inform our customer care department if any articles are delivered without tags.
• Do not accept a delivery if the packaging is not properly sealed or is damaged. →

Contact Information

If you have any questions or concerns regarding our refund policy, feel free to reach out to our customer care team at info@abcd.com or call us at +91 8888888888.